Emergency Repairs: How to Handle Them Efficiently as a Landlord

Emergencies happen — whether it’s a burst pipe, faulty wiring, or a broken heating system in the middle of winter. How you respond can make or break your tenant relationships. In this guide, we’ll show you how to handle emergency repairs quickly and effectively, and how MyDoorsPro can simplify the process.

1. Have a Clear Reporting System

Ensure tenants know how to report emergencies. With MyDoorsPro, tenants can submit maintenance requests directly through the platform, instantly notifying you or your property manager.

2. Prioritize Urgent Issues

Not all maintenance requests are equal. Prioritize emergencies that impact safety or property damage. MyDoorsPro lets you flag requests as urgent and track resolution times.

3. Access Your Trades Directory

When an emergency arises, speed is critical. MyDoorsPro’s built-in trades directory ensures you can quickly contact trusted plumbers, electricians, or HVAC specialists without scrambling for phone numbers.

4. Track and Document Repairs

Documenting what was done protects you legally and financially. MyDoorsPro allows you to attach photos, receipts, and notes to every repair request, keeping a complete maintenance history.

5. Set Up Preventive Alerts

Many emergencies can be prevented. Use MyDoorsPro to schedule recurring maintenance tasks, seasonal inspections, and reminders to check critical systems, reducing the likelihood of costly emergencies.

By responding efficiently and keeping a well-organized repair history, landlords can protect their properties and maintain strong tenant relationships. MyDoorsPro makes it easy to handle emergencies swiftly and professionally.